What to Expect When You Arrive

Know what happens so you can focus on your pet

Step 1

CHECK-IN

When you arrive, our front desk team will gather basic information about your pet and the emergency situation.

Step 2

A team member will quickly assess your pet's condition to determine urgency. Critical cases are seen first.

Step 3

The veterinarian will perform a thorough examination and discuss findings with you.

Step 4

Once you approve the treatment plan, our team will begin caring for your pet.

Step 5

Before you leave, we'll make sure you understand your pet's care instructions.

We understand emergency situations can be stressful. If you have any questions about what to expect, please don't hesitate to call us.

Is this an emergency?

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